Case Study • Internal Tools

Internal Gifting Portal

Corporate Store + AI Gifting Intelligence

Project Overview

A corporate internal store platform with an AI layer for personalized gift recommendations and streamlined employee rewards.

The Product Story

An internal store where employees redeem credits for branded merchandise. The AI layer enhances this by suggesting gifts based on role and occasion.

We also mapped out video scripts and onboarding flows to ensure smooth adoption.

Key Capabilities

  • Redeem credits/eWallet funds
  • Order pre-approved items
  • AI gift suggestions
  • Campaign planning for admins

The Challenge

Translating complex backend logic (credits, limits) into a simple experience for non-technical users.

  • Complex credit/approval logic
  • Smooth onboarding for HR users
  • Content strategy for education

Solution Delivered

Architecture

  • eWallet and Redemption modules
  • Department collections with access control
  • Integration with fulfillment providers

Key Features

  • AI recommendations based on employee data
  • Auto-generated onboarding emails
  • Feature-by-feature video tutorials

Results & KPIs

Clearer value prop for corporate buyers
Shorter onboarding time
Foundation for AI personalization
#corporate gifting platform#internal company store#AI gifting recommendations#employee rewards software#branded merchandise portal

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