The Product Story
An internal store where employees redeem credits for branded merchandise. The AI layer enhances this by suggesting gifts based on role and occasion.
We also mapped out video scripts and onboarding flows to ensure smooth adoption.
Case Study • Internal Tools
Internal Gifting Portal
Corporate Store + AI Gifting Intelligence
Project Overview
A corporate internal store platform with an AI layer for personalized gift recommendations and streamlined employee rewards.
Key Capabilities
- Redeem credits/eWallet funds
- Order pre-approved items
- AI gift suggestions
- Campaign planning for admins
The Challenge
Translating complex backend logic (credits, limits) into a simple experience for non-technical users.
- Complex credit/approval logic
- Smooth onboarding for HR users
- Content strategy for education
Solution Delivered
Architecture
- eWallet and Redemption modules
- Department collections with access control
- Integration with fulfillment providers
Key Features
- AI recommendations based on employee data
- Auto-generated onboarding emails
- Feature-by-feature video tutorials
Results & KPIs
Clearer value prop for corporate buyers
Shorter onboarding time
Foundation for AI personalization
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