Retail AI

AI consulting for Retail

AI consulting for retailers, e-commerce brands, and consumer goods companies.

Retail is a data game now — the brands using AI to predict and personalize are pulling away from everyone else.

Retailers using AI for personalization see 10–30% revenue lift
AI demand forecasting reduces overstock and stockouts by up to 35%
AI-driven customer service handles 70% of inquiries without human escalation

How we work with retailers

Five engagement formats. Pick the one that matches where your organization is on its AI curve.

ai-strategy

AI Strategy Consulting

Board-ready roadmaps that tie AI investment to P&L.

  • Prioritized use-case portfolio with business cases
  • Twelve-month investment and capability roadmap
  • Operating model and org design recommendations
  • Build-versus-buy and vendor evaluation support
workshops-training

Executive Workshops & Training

Upskilling your leadership team on what AI actually changes.

  • Half-day and full-day executive offsites
  • Role-specific curricula for CFO, COO, CHRO
  • Hands-on labs using your real workflows
  • Post-workshop reinforcement and office hours
one-on-one-coaching

1-on-1 Leadership Coaching

Private coaching for executives leading AI change.

  • Weekly or biweekly confidential sessions
  • Decision support on live strategic questions
  • Stakeholder and board communication prep
  • Personal AI fluency plan for the executive
ai-task-force

Embedded AI Task Force

Senior practitioners embedded inside your organization.

  • Cross-functional team stood up in two weeks
  • Quarterly delivery cadence with clear owners
  • Knowledge transfer to your internal staff
  • Executive steering committee facilitation
readiness-assessment

AI Readiness Assessment

A clear, honest view of where you actually stand.

  • Data, tooling, and talent maturity review
  • Use-case backlog scored by value and feasibility
  • Risk, governance, and compliance gap analysis
  • Written findings and thirty-day action plan

Retail pain points we keep seeing

Problems

  • — Inventory mismatches: overstock in some areas, stockouts in others
  • — Marketing spend on segments that never convert
  • — Customer service costs growing faster than revenue
  • — Price optimization done manually or not at all
  • — No clear picture of which products will resonate next season

AI use cases we deliver

  • Demand forecasting and inventory optimization
  • Personalized marketing and product recommendations
  • AI-powered customer service and returns automation
  • Dynamic pricing and promotion optimization
  • Visual merchandising and assortment planning

Retail AI workshops

Run for boards, executive teams, and department leads. Available on-site or remote.

Workshop

AI Strategy for Retail Leadership Teams

Half-day or two-day format. Leaves you with a documented playbook and a 90-day action list.

Workshop

Personalization at Scale Workshop

Half-day or two-day format. Leaves you with a documented playbook and a 90-day action list.

Workshop

Inventory and Supply Chain AI

Half-day or two-day format. Leaves you with a documented playbook and a 90-day action list.

Workshop

AI-Powered Customer Experience

Half-day or two-day format. Leaves you with a documented playbook and a 90-day action list.

Who brings us in

CEOCMOVP of MerchandisingVP of E-CommerceOperations DirectorCustomer Experience Lead

KPIs we move

Conversion rateAverage order valueInventory turnoverCustomer acquisition costNPS / CSAT

Compliance frameworks

CCPAGDPRPCI-DSSADA (digital accessibility)FTC guidelines

Tech stack

Shopify AISalesforce EinsteinOpenAI APICustom recommendation enginesn8nKlaviyo AI

How our engagements run

01

Discovery

We start with a structured look at your business, your data, and what your leadership team is actually trying to accomplish. Expect sharp interviews, a quick artifact review, and an honest read on where you stand.

02

Strategy & Roadmap

We convert the findings into a prioritized portfolio of initiatives, each with a business case, an owner, and a sequencing plan your CFO can defend. You leave with a roadmap, not a research report.

03

Workshops & Enablement

We run targeted workshops and private coaching so your executives and line leaders can actually lead the work. This is where strategy becomes behavior — shared language, sharper decisions, and real fluency.

04

Deploy & Coach

We stay close while the first initiatives go live, troubleshooting with your teams, steering the governance cadence, and coaching executives through the inevitable bumps. Then we hand the keys over cleanly.

Retail coverage across the US

Click into any state to find your city.

Ready to move AI from pilot to P&L?

Book a 30-minute call. We'll walk your team through a concrete first engagement for retailers.